The Questions People Actually Ask

Secure transport in Florida

Do you have armed guards or armored trucks?

No. We are not a licensed security agency. Security here comes from procedure and discretion — an unmarked vehicle, two attendants, and a record signed before anything moves.

When should I use an armored carrier instead?

Very high declared values, anything crossing a state line, and any cargo that genuinely warrants an armed escort. We will tell you that on the call rather than take the job.

How is my property insured in transit?

Coverage is arranged and confirmed in writing before each move, against a value you declare. We do not publish a blanket figure because it would be meaningless without your inventory.

Will my homeowner policy cover it?

Off-premises limits are commonly far lower than people expect, particularly for jewelry. Check yours before the move — it takes ten minutes and it changes decisions.

What if I drive it myself?

Your auto policy almost certainly excludes property in transit. If the property is your own and uncontested, driving it is a reasonable choice — just check the policy first.

How far ahead do I need to book?

A week is comfortable. Buildings with a service lift need more. May and October fill up across all of South Florida, so book those months well in advance.

Can you come today?

Rarely, and we would rather say so than promise it. A collection includes an inventory, and rushing that removes the reason for doing it.

Do you travel out of state?

No. Florida only. Interstate movement belongs with a carrier licensed and set up for it.

Is my load mixed with anyone else's?

No. One client per run, no consolidation, and no other collections on the same trip.

Can I follow the vehicle?

Yes, and clients often do. You can watch the property go into the vault.

Who makes the inventory?

You do, with two of our attendants as witnesses, before anything is wrapped or sealed. You keep a copy in your hand before we leave the room.

Do you value or appraise anything?

No. We describe what we see. Valuation is your appraiser's job and we have no view on it.

What happens at the vault?

Seals are checked against your copy, countersigned, and the property goes into a 9R-rated vault behind two 14,000-pound doors. You are welcome to be there.

Is the vault a bank?

No. It is a private facility. Not a bank, no deposits, and contents are not FDIC insured. Contents coverage is arranged separately through Lloyd's of London.

Can I store anonymously?

No. Every client is identified and every access event is recorded. We do not offer off-book arrangements and would decline the request.

Do you honour subpoenas and court orders?

Yes, and we publish that position so counsel and executors do not have to ask.

What will you refuse to move?

Firearms, controlled substances, hazardous materials, live animals, whole households, contested property, and anything we are asked to keep off the record.

How much does it cost?

Quoted per job — distance, size of load, and how long the collection takes. You get the figure before the day, not after it.